Conversational AI and Experience Summit
9-10 November 2023 | London
About The Event
Unlock the full potential of Conversational AI and elevate your Customer Experience.
Conversational AI and Experience Summit 2023 is a 2-day networking event that brings together visionary speakers, researchers, and top industry executives from organizations at the forefront of designing, developing, and promoting advanced conversational AI technologies.
Join us as we explore ways to harness the power of Conversational AI and Chatbots to optimize Customer Experience, Cost Efficiency, and Revenue Growth in today’s rapidly evolving digital landscape.
Conversational AI Breakthroughs
Explore the latest advancements in natural language processing (NLP), Chatbots, LLMs, Voice recognition, and other technologies shaping the future of conversational AI.
Designing Human-Centric Conversations
Discover best practices for designing empathetic and engaging conversational interfaces that foster meaningful connections between humans and machines.
Integrating Conversational AI with New Technologies
Uncover exciting opportunities and solutions for merging conversational AI with IoT, AR/VR, and other emerging technologies.
Scaling Conversational AI for Business & Enterprise
Learn how businesses are leveraging conversational AI to drive value, improve efficiency, maximize ROI, and enhance customer engagement.
Measuring Success in Conversational AI Deployments
Explore the key metrics and methods for measuring and optimizing the performance and impact of conversational AI on customer engagement, satisfaction, retention, and loyalty.
Delve into case studies showcasing successful implementations of conversational AI across sectors such as Banking, Finance, Healthcare, Retail, Automotive, Travel & Hospitality, etc.
Ethics & Privacy in Conversational AI
Discuss ethical considerations surrounding conversational AI development and deployment, including data privacy (GDPR), algorithmic bias, transparency, and responsibility
Future of Human-AI Collaboration
Find out how conversational AI can impact your organization’s culture, structure, skills, and roles, and how to prepare your workforce and stakeholders for the change.
Meet Our Speakers
Director of Product Management at Google
Sr. Product Designer at Meta
Professor of Information Systems and Digital Transformation at Royal Holloway University of London, UK
Product Manager at Estonian Information System Authority
Sr. Product Designer at Meta
Senior Research Fellow at Sheffield Hallam University
Director of Business IT and CX Engineering at Loveholidays
Lead ML Engineer at Swiss Post
Have a topic or a story to share? Get in touch to submit a speaker proposal or apply to be on a panel discussion at the Conversational AI and Experience Summit 2023.
A must-attend event for industry professionals interested in exploring, designing, or building better and smarter Conversational AI solutions.
Partner with us to showcase thought leadership and connect with your audience prospects with introductions to key decision-makers. Get high-quality brand exposure and achieve your event marketing goals.
Whether it’s finding high-quality leads, building brand reputation, exhibiting products, or networking with peers, we have something special for every scale and budget.
Conversational AI and Experience Summit - Previous Editions
Fireside Chat - Kane Simms x Shyamala Prayaga at Conversational AI & Experience Summit (2nd Edition)26:52
Keynote Speaker- Şebnem Elif Kocaoglu Ulbrich at Conversational AI & Experience Summit (2nd Edition)13:36
Coin Street Conference Centre
A high quality sustainable and modern meeting space in the heart of London. Coin Street is a social enterprise. By choosing Coin Street Conference Centre you are investing in the future of London South Bank and Bankside Community.
A five minute walk from Waterloo and Blackfriars stations. Easy to reach by train, tube and bus. Closest Airport is London City/Gatwick.
108 Stamford St, London SE1 9NH, United Kingdom